If you need to unapply a payment, for example, if you applied a payment to the wrong invoice, you may do this from the member's Account Tab or from the Billing Center.

1. Click the Payment that you wish to unapply.
2. Click Unapply Payment.

   

3. Click OK. An unapplied payment will now be available to this member and may be applied to a different invoice.

Note: If the payment has already been deposited, you will need to void the deposit prior to being able to un-apply the payment. The deposit date will be indicated on the payment screen. Click the deposited date to void the deposit. See Void Deposit for instructions.